Privacy Practices in Utah

Last updated: October 2026

When you contact Utah Pest Pros, we may collect your name, phone number, email address, and the address where you need service. We also keep details you provide about pest activity, access instructions, preferred appointment times, and other service requests. If you submit a form, we receive the information you enter, including any message or photos you choose to send.

Our website may collect basic technical information, such as browser type, device details, pages visited, and general usage activity. We use this information to understand how visitors use the site and to help keep it working.

Please avoid including sensitive personal information in a website form or message. We collect information that helps us respond to inquiries, arrange service, and maintain clear records of customer requests.

Utah Pest Pros may use third-party services for scheduling, payment processing, and website analytics. These tools help us manage appointments, handle transactions, and understand general site activity.

When you use a feature supported by an outside provider, information needed for that function may be shared with that provider. For example, scheduling details may be processed to arrange a visit, while payment details may be handled to complete a transaction.

Each provider operates under its own privacy policy and practices. We do not control how an outside service collects or uses information, so we encourage you to review its privacy terms when using its tools.

We do not name a specific provider here because services may change over time. We seek to use these tools only for the functions described above and to limit shared information to what is reasonably needed for the task.

We keep information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document work, respond to questions about prior visits, support applicable warranties, and meet legal or compliance recordkeeping needs. We keep form submissions while we work to resolve the request and for a reasonable period afterward so we can follow up or maintain a record of the exchange.

Retention periods can vary based on the type of information and the circumstances. When information is no longer needed, we may delete it or remove details that identify you, subject to legal, operational, and recordkeeping requirements.

You may ask us to delete information, and we will review the request. Some records may need to be retained where required by law or for legitimate business records.

Information held in backups may remain for a limited period before it is removed through normal system processes.